http://www.csmonitor.com/Business/In-Gear/2013/0126/J.D.-Power-Drivers-happier-with-their-auto-insurance
This article was about how people in the United States are getting increasingly happier about their auto insurance. On a satisfaction ranking from 0 to 1000, the average score was 861, this is up 6 points since the year 2011. This is because people felt that the settlements were more fair and were sped up.
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