Lots of stories about how UPS has done a bad job with a lot of deliveries, some went ot minesota when they were meant to be in california. It says that UPS doesnt seem to have a very solid grasp of what is happening to packages.
http://www.nytimes.com/2012/02/12/your-money/tales-of-upss-missing-and-broken-the-haggler.html?ref=your-money
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